PixelFindr Privacy Policy

Effective Date: September 17, 2014

Last Updated: August 22, 2024

For Help or to access our FAQ pages: https://support.pixelfindr.io/en/

Welcome to PixelFindr, the marketplace for game development assets. At PixelFindr, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.pixelfindr.io/), use our applications, and interact with our services (collectively, the "Service"). Please read this Privacy Policy carefully to understand how we handle your personal information.

By accessing or using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

When you register for an account, make a purchase, or otherwise interact with the Service, we may collect information that you voluntarily provide, such as:

• Personal Information: Full name, email address, postal address, phone number, and payment information.
• Account Information: Username, password, and any other information you provide when creating an account.
• Transaction Information: Details about purchases you make on PixelFindr, including the assets you download, payment information (processed via third-party payment processors), and order history.
• Content Information: Any content or files (e.g., 3D models, textures, animations, etc.) you upload or create as part of your use of PixelFindr's services.

1.2 Information We Collect Automatically

When you access the Service, we automatically collect certain information from your device, such as:

• Usage Data: Information about your interactions with the Service, such as pages visited, time spent on the platform, and other actions taken within the Service.
• Device Information: Information about the device you use to access the Service, including hardware model, operating system version, browser type, and IP address.
• Cookies and Similar Technologies: We may use cookies, beacons, and other tracking technologies to collect information about your use of the Service. You can adjust your browser settings to manage or reject cookies, but this may impact your ability to use certain features of the Service.

1.3 Information from Third Parties

We may receive information about you from third-party services you use to interact with PixelFindr, such as payment processors or social media platforms, to help us process payments, provide customer service, or for authentication purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide and Maintain the Service: To create and manage your account, facilitate purchases, and provide you with access to game development assets.
• Process Transactions: To process your payments for purchases and fulfill your requests for assets.
• Communicate with You: To send transactional communications (e.g., order confirmations), respond to your inquiries, and provide updates on the Service, promotions, or changes to our policies.
• Improve the Service: To analyze trends, usage, and activities to enhance the user experience, address technical issues, and develop new features.
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following ways:

3.1 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, cloud storage, analytics, and customer support.

3.2 Business Transfers

In the event of a merger, acquisition, or other business transaction involving PixelFindr, your information may be transferred as part of that transaction.

3.3 Legal Compliance and Protection

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate potential violations of our policies.

3.4 With Your Consent

We may share your information with third parties when you consent to such sharing, such as when you choose to log in via a third-party platform or service.

4. How We Protect Your Information

We implement reasonable security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Correction

You may access and update your account information at any time by logging into your account or contacting us at privacy@pixelfindr.io.

5.2 Data Portability

In certain jurisdictions, you may have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

5.3 Deletion

You may request that we delete your personal information. We will honor your request, subject to certain exceptions, such as compliance with legal obligations or maintaining ongoing business relationships (e.g., for transactional records).

5.4 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions provided in those emails. Please note that you will continue to receive transactional emails related to your account and purchases.

5.5 Cookies and Tracking Technologies

You can manage your cookie preferences by adjusting your browser settings to reject cookies or to notify you when a cookie is being set. However, if you disable cookies, some features of the Service may not function properly.

6. Children's Privacy

PixelFindr is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

If you are located outside of the United States, please note that the information we collect may be transferred to and processed in the United States or other jurisdictions where our service providers are located. By using the Service, you consent to the transfer, processing, and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in your country.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date above. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

PixelFindr
Attn: Privacy Officer
817 Broadway, 4th Floor
New York, NY 10003
Email: privacy@pixelfindr.io